1. Purpose of Lease / Occupancy / Use Restrictions:
Leasing of the villa is for the sole purpose of residential housing of the agreed Guests for the specific period of time and for no other use unless otherwise agreed with the Owner (the property names may differ due to privacy reasons). Decorative items in the Villa might differ from the photos. The total number of guests cannot exceed the number identified in this agreement or on the Company’s website. Parties, weddings, receptions and other such functions which draw additional neighborhood traffic will require advance written permission, and other requirements and fees as deemed necessary. In order to protect owner privacy & security, AGENCY AND RENTAL CLIENTS are not permitted to contract outside concierge service providers without BlueVillas permission. Failure to do so may result in the denial of allowing providers to enter into the villa. In the event that outside providers are found working inside the villa, BlueVillas reserves the right to cancel the service immediately and will not be responsible for any monetary loss of service.
2. Role of BlueVillas (Travel Agency / Broker):
BlueVillas – The Luxury Concept acts solely as a travel agency and rental broker/agent on behalf of the Property Owner. The Property is owned and operated by the Owner, and this rental agreement is entered into between the Guests and the Owner, with BlueVillas acting only as the Owner’s authorized agent. BlueVillas is not the owner, operator, or possessor of the Property and assumes no responsibility beyond its agency role, except where liability cannot be excluded by law.
3. Security Deposit / Damages:
A security deposit is a sum of money collected from the guest prior to check-in, either via bank transfer or along with the final payment for the stay. It serves as a safeguard against any potential damages caused to the property during the rental period. If no damages occur during your stay, the deposit will be refunded in full — either in cash upon check-out or via bank transfer within 10 days after departure.
The cost of damages or repairing will be deducted from the security deposit. In the exceptional case where the costs of repairing/replacing of any proven damages exceed the Security Deposit, the Guest accepts to cover the additional cost upon presentation of the relevant invoices. Examples of typical security deposit charges include, but are not limited to, the following:
• Replacement of broken appliances, TVs, audio or electrical equipment.
• Repair and/or replacement of damaged furniture, window blinds, doors, windows, floors, bathroom showers, mirrors, wash basins, etc.
• Loss of house keys, TV or ceiling fan controls.
• Water replacement and system cleaning due to broken glasses inside the swimming pool.
• Clean up services for stains and nail polish spills on furniture or sofas.
4. Breach of Terms / Termination / Forfeiture:
Failure to comply to terms #1 or #3 or any of the following will/may result in the immediate termination of the leasing agreement, the forfeiture of the whole amount of the stay, excluding the security deposit amount if no damage is present, the forceful vacating of the property and personal contacts of the occupants.
5. Flight/Ferry Changes & Delays / Travel Insurance Advice:
Airline flight and ferry changes and delays are unfortunate but are an inherent risk of travel and outside the control or responsibility of BlueVillas and the villa owner. Guests may reserve the right to hold the airline or ferry company responsible for any such delays. In the event of a delay, the Airline or Ferry Company, and not BlueVillas will determine the procedure to be followed and the amenities/ compensation, if any. BlueVillas and the villa owner are not responsible for any type of trip interruption due to weather and other unforeseen circumstances. Guests are strongly advised to have travel insurance covering cancellation fees and other related costs that may arise due to unforeseen personal circumstances.
6. Utility Interruption (Water / Electricity / Internet / TV):
The operation of water, electricity, internet, and satellite/cable services are occasionally subject to interruptions or temporary outages common in remote locations. While we will take every reasonable effort to resolve or to mitigate their impact, these shall not be considered a defect or failure and shall not lead to any refund or compensation.
7. Non-Smoking Policy / Fire Risk:
The villa has a non-smoking policy indoors and the guests are kindly requested to strictly follow it. When smoking outside, the guests are kindly requested to use the special, windy safe, ashtrays provided since there is always risk of fire during the summer.
8. Owner Access / Staff Entry:
The Owner reserves the right to enter the property for inspection at all times with reasonable warning/notice to Guest. Supporting personnel (maid, gardener, pool/Jacuzzi maintenance people) will enter the property at pre-agreed times. An employee of BlueVillas will inform you of those dates and times.
9. Excluded Supplies:
Main food supplies (groceries, meat, vegetables, etc.), alcoholic drinks, bottled water or other supplies are NOT included in the rental price.
10. End of Rental Day / Late Departure:
Rental day ends at 10:00 am. Guests staying after 10:00 am will be charged a full day rental.
11. Check-in Time:
Standard check-in time is after 15:30. Please note that check-in times may vary between villas depending on owner requirements and operational needs. In some cases, check-in may be up to 1–2 hours later due to cleaning or preparation procedures. Guests will be informed promptly by their BlueVillas representative of the exact check-in time for their booking.
12. Condition at Check-out / Extra Cleaning:
Properties are expected to be handed over in a clean and tidy condition. An extra cleaning fee may be subtracted from the security deposit if the property is left excessively dirty or messy.
13. No Re-Decoration / Furniture Movement:
Changing the setting or decoration of the property (including furniture placement) without the prior consent of the Owner is not allowed. Inside furnishings stay inside and outside furnishing outside! Rearranging the property can lead to cancellation of the booking and forfeiture of the whole stay and damage deposit amount.
14. Guest Liability for Damage / Removal of Items:
The Guest(s) is/(are) liable for any damage or for the removal/destruction of items on and around the property, including and not limited to plants, external structures, etc. Guests are expected to respect the villas and their contents. Villa items, including and not limited to linen and/ ornamental items should remain at the villas.
15. Pets (Only with Prior Consent):
Pets are allowed only with prior consent and approval of the Owner. The Owner reserves the right to cancel the rental agreement if a pet is found on the premises without prior consent.
16. Water & Energy Conservation:
Guests are expected to conserve water & energy. Please turn off lights, fans, stoves, air conditioners, water heaters, TVs unless really needed! Water is a precious resource in Greek Islands; use it, but do not abuse it.
17. Fire / Hazardous Materials / Legal Liability:
Guests are expected to use common sense and caution not to jeopardize the integrity of the buildings and structures or expose them to fire, explosives, flammable or pressurized liquids (e.g. scuba tanks, oxygen bottles, liquefied gas bottles, etc.). In case of such damage, guests will be held legally liable for such damages and charges shall be levied according to the Greek Judicial System.
18. Noise / Neighbourhood Respect:
Guests are expected to use common sense in not disturbing neighbours or making noise during off-hours (14:30-18:00 and 23:00-08:00). The Owner will exert their right to terminate immediately a lease of a property without any reimbursement if official complaints are received for noise or drunken behaviour at ANY TIME.
19. Assumption of Risk / Waiver of Claims (General Use of Property & Facilities):
Use of the Property, grounds, and all facilities (including but not limited to swimming pool, Jacuzzi, terraces, balconies, stairs, outdoor areas, gym/sauna if any, sea access, parking areas, and any recreational equipment provided) is entirely at the Guests’ own risk. The Guests acknowledge that the Property may include inherent hazards typical of private residences and island environments (e.g., slippery surfaces, uneven terrain, steps, wet areas, wind, seawater, insects, or equipment use).
By signing this Agreement, the Guests voluntarily assume all risks of injury, illness, death, loss, or property damage arising from or relating to their stay and use of the Property and facilities, whether occurring inside or outside the villa.
To the fullest extent permitted by law, the Guests irrevocably waive, release, and discharge BlueVillas – The Luxury Concept, the Property Owner, and each of their respective employees, agents, representatives, service providers, and affiliates from any and all present or future claims, demands, actions, causes of action, damages, or liabilities of any kind arising out of or relating to the rental, occupancy, or use of the Property and facilities, except in cases of willful misconduct or gross negligence where liability cannot be excluded under applicable law.
The Guests agree that this waiver is binding upon them and their party, including minors, and upon their heirs, successors, and assigns.
20. Swimming Pool / Jacuzzi Rules – Use at Own Risk:
Without limiting clause 19 above, where the Property includes a swimming pool, Jacuzzi, or other water feature (private or shared), these are provided for leisure use only and are used entirely at the Guests’ own risk. The Guests acknowledge that water areas are inherently hazardous and agree to exercise extreme care.
The Guests assume full responsibility for themselves and their party, including minors, for any use in or around the pool/Jacuzzi. By signing this Agreement, the Guests expressly waive and release any present or future claim against the Owner and BlueVillas for any accident, injury, illness, death, or loss occurring in or around such facilities, to the fullest extent permitted by law.
PLEASE NEVER LEAVE CHILDREN UNATTENDED AROUND OR INSIDE THE SWIMMING POOL.
The swimming pool and the Jacuzzi of the property will be kept clean and fully operational during guests stay.
For health and safety reasons, the following rules must be respected:
• Diving is strictly prohibited in the pool.
• Children should be continuously supervised when playing around or inside the pool and the Jacuzzi.
• The Guest and his party, including children, are strongly advised not to run around the pool with wet feet as floors may become slippery.
• We kindly advise the guests to take a quick shower at the pool shower before entering the swimming pool if tanning oils are used since they influence the water hygiene.
• The swimming pool and the Jacuzzi must be kept clean from foreign materials (food, cans etc.).
• The use of glasses is not allowed anywhere near the pool and the Jacuzzi. The Guest and his party may use the plastic ones provided for this purpose.
• The use of the swimming pool and/or Jacuzzi under the influence of alcohol is strictly forbidden. Guests must not consume alcohol before or during pool/Jacuzzi use.
21. Security & Valuables:
You are fully responsible for any valuables left at the property. BlueVillas – The Luxury Concept, the Property Owner and the Property Staff are not responsible for any theft, loss, damage, or misplacement of valuables or personal items. Guests acknowledge that many villas are stand-alone properties and that security conditions may vary by location.
Unless private security is explicitly provided by the Owner as part of the included services and confirmed in writing, Guests remain fully and solely responsible for safeguarding their belongings at all times. If provided, burglar alarms should be activated, safes used, and suitable care be taken against theft and burglary. You should make sure to have all doors and windows closed and locked when leaving the accommodation or when being in the grounds.
In the event of any theft or damage occurring through negligence of yours, the Owner reserves the right to ask compensation from you. In case you vacate the property owing to a burglary, no refund shall be given, unless proven evidence exists of the Owner’s failure to familiarize you with the anti-burglary systems in the accommodation.
22. Medical Insurance / Health Disclosure:
We strongly advise you to have a medical plan that will cover any medical expenses in Greece. In case of sickness or injury, we will do our best to have professional medical assistance for the patient the soonest possible. If you or a member of your family has any serious chronic condition, including severe allergies, you are obliged to inform us in advance. Bring ample supplies of the medications you normally need or take, it may be difficult to find on location. If you are allergic to bees or wasps common in Greece during the summer, please inform us and bring antidotes.
23. Immediate Termination for Illegal Acts:
The Owner reserves the right to end immediately the leasing agreement and choose to reimburse or not, in case where property management has evidence or receives complaints for impeachment of Greek Law.
24. Forced Unavailability / Relocation:
The Owner reserves the right to cancel any reservation due to property damage or other forms of forced property unavailability (force majeure) and/or to move/change guests to other accommodation of an equal or better standard (if available) in the area.
25. Force Majeure / No Consequential Damages:
In case of a cancellation due to external factors (Acts of God, Force Majeure), in no circumstance will the Owner or BlueVillas the Luxury concept be responsible for consequential damages of such a cancellation (ticket loss, extra charges, etc.) and no such claim(s) will be honoured.
26. Legal Entry into Greece:
By accepting this leasing agreement, the Guests hereby affirm that they have legally entered Greece for vacation reasons only and have the legal documents to prove it upon request of the Authorities. In the opposite case, the Rental Agreement is cancelled immediately, and payment is forfeited in full.
27. Complaints / Resolution Procedure:
Should the property not meet your requirements for whatever reason, you must first contact BlueVillas – The Luxury Concept by telephone on the day of your arrival who will then attempt to resolve the problem. Complaints received at the end of the tenancy will not be accepted. If you vacate the property before the departure date without notifying our local representative, you will not necessarily be entitled to a refund. If the problem was not resolved to your reasonable satisfaction during your stay, you should put your comments in writing within 7 days of your return. We will forward your written complaint to the Owner and will within reason liaise with the Owner to assist in reaching a satisfactory settlement for all justifiable complaints regarding the property you may have. Neither we, nor the Owner can be held responsible for noise or disturbance originating beyond the boundaries of the property or which is beyond the Owner's control. In the event that a source of reasonably obvious noise has been in existence prior to your arrival and we are informed of this, we will contact you to inform you of the disturbance.
28. Indemnification / Limitation of Liability:
BlueVillas – The Luxury Concept is an agent of the Owner and neither BlueVillas – The Luxury Concept nor any of its affiliated entities, shareholders, directors, employees, agents and representatives (‘Affiliates’) is liable for any delays, accidents, damages, injuries, losses or death suffered by you, your guests or the property. All Guests acknowledge and agree that they use the Property and its facilities at their own risk and that the waiver/release provisions of clauses 19–20 apply to BlueVillas, the Owner, and their respective Affiliates.
In no event will the Company or its Affiliates be liable for any indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with this agreement or the rental or use of the Property. If, despite the limitations contained herein, the Company or its Affiliates are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described herein, then the Company’s or its Affiliates’ liabilities will in no event exceed the total related rental revenue paid by you at the time of the occurrence. Following your booking, the Company may offer to help, coordinate or organize certain guest services for you in connection with your property rental. The service providers are independent contractors and are not agents, representatives or employees of the Company. The Company and its Affiliates are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such service provider or for any personal injuries, property damage or other damages or expenses relating thereto.
29. Jurisdiction / Governing Law:
In the event of any dispute, the parties agree that any such disputes shall be settled by Greek Law.
30. Personal Data Processing Clause- Transactions with Customers. This clause provides a framework of understanding of the personal data collected by the company under the name “BLUEVILLAS” (hereinafter referred to as the “Controller”), as required by the General Data Protection Regulation of the European Union (GDPR) which entered into force on 25.05.2018.
Personal data collected from our customers will be checked and processed by the Processor for the purposes of concluding transactions with our customers and providing our services to them. In addition, personal data may be processed with affiliated and associated companies of the Processor and only under the instructions and directions of the latter.
This clause applies to any data subject that trades and receives the services and goods of any kind provided to the market by our company. You have the possibility, at any time, to contact us regarding your privacy policy and exercise your rights The processing shall be carried out based on the legal provisions and requirements of the Regulation and in particular the granting of consent where required and the necessary assurance that compliance arises with a legal or contractual requirement or condition for concluding a contract such as in this case any transactions with our customers. The processing of the data of the subjects is also considered to be essential in the legitimate interest of the Controller.
The legitimate interest of the Controller provides the possibility of processing the clients’ personal
data for specific purposes, such as:
1. Improving the provision of services for the benefit of our customers.
2. Upgrading of network security and information systems.
3. Promotion of commercial advertising.
4. Communication via e-mail.
5. The prevention of fraud and any other illegal activity.
The personal data of our company’ s clients are collected in accordance with the legal procedures and processed for as long as necessary. We maintain administrative, technical and physical safeguards aimed at protecting data against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. For these purposes we apply the following measures:
1. Encryption of data during transfer.
2. Strong user authentication.
3. Enhanced network infrastructure.
4. Network monitoring applications.
We may share our customers’ personal data with suppliers who perform services on our behalf, based on our instructions. The latter may not use or disclose the information unless it is necessary to provide services on our behalf or to comply with the legal requirements of the Regulation.
As data subjects you have the following rights in accordance with Articles 15 - 22 of the General Data Regulation (GDPR).
a) Right of access: You can see the data concerning you as well as whether the processing is carried out according to the Regulation.
b) Right of correction: You may request the correction of inaccurate or incomplete information concerning you.
c) Right of deletion: You can ask the Processor to delete information that concerns you and is not necessary to achieve the aims of the operation.
d) Right to restricted processing: Upon your request the processing of your data can be restricted to what is strictly necessary.
e) Right to data portability: You can receive the data held by the Controller in machine readable format (usb stick) and request their transfer to another Controller.
f) Right of objection: You can at any time object to the processing of your data without a specific statement of reasons.
g) Right to human intervention: You can request the processing of your data to be based on the human factor and not automated by technological means for the purpose of compiling profiles, etc.
h) Right to file a complaint to the supervisory authority: You can file a complaint to the Personal Data Protection Authority (APDP) in case your data is processed in violation of the provisions of the Regulation.
i) Right to revoke the consent: You can revoke your consent at any time (according to Article 7 of the GPA) which enables your data to be processed.
In the following cases, our company is obliged by the Regulation to disclose personal data of customers: 1) if requested in accordance with a legal provision or legal procedure, 2) law enforcement authorities or other government officials on the basis of a legitimate request for disclosure; and 3) when the disclosure is necessary or appropriate to prevent physical damage or financial loss or in connection with an investigation into suspected or actual fraudulent or illegal activity.
You can contact us for any clarification regarding the above-mentioned issues as well as regarding the exercise of your rights on the phone 0030 210 4836 802 Or via email info@bluevillascollection.com.
31. Sending this contract signed automatically verifies the Guest’s acceptance of the hereby Rental Terms.